Policies

PROCESSING

ALL earrings are handmade, therefore most items will take 7-14 business days to process before shipping. Once your order is marked shipped, you will receive a tracking confirmation number. Please allow 24-48 hours for tracking information to update. 

PRE-ORDER

All pre-order items will be marked “Pre-Order” and will ship within 2-3 weeks. Please keep in mind that during sales and holiday seasons; orders are subject to delays up to 30 business days.

SHIPPING

All domestic orders are shipped First Class through USPS. Once an item is dropped off with USPS, Bobbi Made This is not responsible for any issues. Delayed delivery, lost items, stolen items, incorrect address, etc will not be refunded. If there is an issue with tracking please contact USPS first to get more information. 

All shipping times are estimates and not guaranteed. US orders over $50 ship for free (using first class or ground shipping). 

*Due to changes in USPS system there have been delays tracking updates and shipping.

RETURNS/EXCHANGES

All items are handmade from scratch, unique, and only few of a kind. Please allow for slight color variation and/or imperfections.

If anything happens to your earrings upon arrival contact us immediately and we will be happy to work with you. Please be sure to let us know of any issue via hello@bobbimadethis.com so that we can work together to resolve it. 

Custom pieces are not eligible for returns or exchanges.